journey

Cris Souza

Currently in Tuscaloosa, AL as a Ph.D. student in MIS, teaching assistant, and a researcher at the University of Alabama.

from industry to academia. continuously improving.

Project management, transformation, agile, information systems development. Four countries, seven companies, industries from packaging to banking. Over a decade leading teams and leaders. A bachelor's, an MBA, a master's, and now a PhD. Why take a career off the shelf when I can build my own?

4 countries ยท ๐Ÿ‡ง๐Ÿ‡ท ๐Ÿ‡ฎ๐Ÿ‡น ๐Ÿ‡ฉ๐Ÿ‡ช ๐Ÿ‡บ๐Ÿ‡ธ ยท select any stop to read more

  1. ๐Ÿ‡ง๐Ÿ‡ท B.S. Management 2002โ€“2006

    B.S., Management and Marketing

    Federal University of Rio Grande do Sul Porto Alegre, Brazil 2002โ€“2006

    Started on a full tuition waiver. First research project โ€” customer satisfaction at a travel agency โ€” still picks up citations.

  2. ๐Ÿ‡ง๐Ÿ‡ท Marketing Assistant 2006โ€“2008

    Marketing Assistant

    Chevron Brazil 2006โ€“2008

  3. ๐Ÿ‡ง๐Ÿ‡ท Program Manager 2008โ€“2014

    Program Manager, Product Quality

    Dell Eldorado do Sul, Brazil 2008โ€“2014

    Owned product-quality and customer-experience portfolios for Latin American markets, carrying scope, budget and schedule with C-level stakeholders. Bronze Award.

  4. ๐Ÿ‡ง๐Ÿ‡ท M.B.A. 2008โ€“2010

    M.B.A., Management

    Getulio Vargas Foundation Brazil 2008โ€“2010

    Formal grounding in management to match what the project work was already teaching.

  5. ๐Ÿ‡ง๐Ÿ‡ท Engineering Manager 2014โ€“2017

    Engineering Manager & Senior Project Manager

    Sicredi Porto Alegre, Brazil 2014โ€“2017

    Led an engineering team and seven project managers across a 30-project, ~$10M/year portfolio. Shipped a mobile collateral-mapping app, a credit-collection tool and a BPM system.

  6. ๐Ÿ‡ง๐Ÿ‡ท M.S. Management 2016โ€“2017

    M.S., Management

    Federal University of Rio Grande do Sul Porto Alegre, Brazil 2016โ€“2017

    Research on the competencies required of IT project managers โ€” the first real pull toward studying how people work with technology.

  7. ๐Ÿ‡ง๐Ÿ‡ท Enterprise Agile Coach 2018โ€“2019

    Enterprise Agile Coach

    ADP Porto Alegre, Brazil 2018โ€“2019

    Turned a 300-person, 35-team unit into an innovation lab and rolled out OKR with senior leadership.

  8. ๐Ÿ‡ฎ๐Ÿ‡น Agile Coach 2019โ€“2022

    Agile Coach Expert, Research & Development

    Tetra Pak Modena, Italy 2019โ€“2022

    Moved continents. Built a New Product Development process that carried products from research into production, guided a Community of Practice, and led the shift to remote for R&D teams in Italy and Sweden.

  9. ๐Ÿ‡ฉ๐Ÿ‡ช Lead Agile Coach 2022โ€“2023

    Lead Agile Coach

    HelloFresh Berlin, Germany 2022โ€“2023

    Built and managed a team of four across Data and Supply Chain, designed a coaching framework and a global product discovery process, and co-led the Berlin Gender Equality team.

  10. ๐Ÿ‡ง๐Ÿ‡ท Head of Business Agility 2023โ€“2025

    Head of Business Agility

    Getnet โ€” Santander Group Porto Alegre, Brazil 2023โ€“2025

    Led a global team of 30+ including other leaders, owning hiring, coaching and performance โ€” and orchestrated the evolution of the software development lifecycle to integrate AI.

  11. ๐Ÿ‡บ๐Ÿ‡ธ Ph.D. in MIS 2025โ€“2029

    Ph.D. in Management Information Systems

    The University of Alabama Tuscaloosa, United States 2025โ€“2029

    Left industry for research at a 4.0 GPA. Teaching assistant for MBA MIS511 and MIS200, guest lecturer on IT project management and AI, and named Outstanding PhD Teaching Assistant in MIS.